Many designers and developers have the advantage when selling you a website, because they KNOW you don't know a whole lot about them! The truth is, websites, graphics, and designs require little to no cost to the company who's putting them together. For a company to tell you that designing you an easily navigated website and a few graphics will cost them thousands to put together is an absolute outrage. It's really that simple. WEBSITES ARE NOT EXPENSIVE TO CREATE, HOST, OR MAINTAIN. They just know that you DON'T know that. And that's why they take advantage of small businesses. Because they know they can.